Fantastic service, fantastic sales crew, the awesomest dealership I have EVER dealt with. 20/10 would recommend to anyone.

Service writer guy was nice and very polite.The Lady secretary in same office looked like Jenifer Anniston was really nice, polite, kind and a Lady for sure.

Dom Moore was amazing. She helped us find the perfect used Ridgeline, worked with us through the sales and finance process, and was just a blast to be around. Overall fantastic buying experience.

I had a great car-buying experience from start to finish. I initially emailed David at the dealership, and the process was straightforward from the beginning. Jesse, the sales manager, gave me a fair deal on both the purchase price of my new vehicle and my trade-in without any games or back-and-forth. Alex in finance made the paperwork quick, easy, and painless. I already had pretty good credit and a pre-approved loan through Honda Finance, and they respected that. There was absolutely no pressure to buy extended warranties or other add-ons, which was refreshing. The entire experience was honest, efficient, and completely free of the typical dealership BS. P.S. If you're in the Huntsville area, I'd recommend making the extra 30-minute drive to Decatur. It was well worth it for the better buying experience. Overall, I'm extremely happy with both the purchase price and the entire process. I'd gladly buy from them again.

Great Purchasing experience. David Monroe was our salesman and he was professional and personable. No pressure, pleasant, and knowledgeable. We drove away in a nearly new car and are very happy with our purchase.

Diagnosed my issue promptly. Repaired it quickly. Gave me an estimate and even gave me a loaner vehicle! Excellent customer service and communication. Will be doing business here again!

Talon was great. Listened to my issues and got the ball rolling immediately. We had to wait on a part, but he kept me informed. My issues were fixed (fingers crossed) but if not, I'll definitely return to this dealership for any further repairs.

Very satisfied.

Very friendly experience! Dropped my car off slightly early and they got straight to work. They followed up with me during the process and after. I didn’t have to wait long at all and they were finished with all repairs and inspections. Very pleased with the experience. Would definitely recommend this dealer and I will be back! Very satisfied.

we went back and forth for a while, but in the end, we got what we wanted. the people who helped us were so patient, kind, and understanding. they went above and beyond to make sure we were taken care of. i greatly appreciated the assistance and time they gave us.

The staff is awesome!

It was great! Emile did wonderful and made it very easy for me

Friendly and thorough and timely. Even provided a shuttle for pickup and delivery. Great job finding the part! Thank you!

Tyus was awesome very accommodating and very courteous will definitely go back for next purchase

This dealership is great all-around but I have to shout out their service dept for continued exceptional service that goes above and beyond. Special thanks to Matt (and Mason) who not only greeted me with a smile but got the AC on my 129k mile Odyssey working quickly on a 90 degree day. Experiences like this are why I will continue to shop Honda for my next car and more importantly choose this exact store for service in the future. Good service is hard to find and this team continues to deliver beyond what is expected. Thank you for keeping my family cool and I look forward to buying another vehicle from you soon. It's one thing to make a sale, it's another to continue to earn someone's trust. Your character speaks for itself! I appreciate you all so much.

Staff is knowledgeable and friendly.

Ruben was awesome. Answered all questions and was very personable! Great experience for my first car buying experience!

We bought a new to us car last Saturday at Shottenkirk Honda Decatur. We are thankful for Gage who handled the trade in of our old cars and DOM who helped us pick out the perfect new car and Brody who’s their finance guy. We love our Honda CR-V. It’s quiet and roomy and comfortable and (most importantly) has all the most up to date safety features. Happy to be part of the a Shottenkirk family!

Always professional and courteous. The service team, particularly Emile Gonzalez, was very patient in answering all of my questions! Another great experience!

Everyone that assisted us were very professional and kind. They answered all of our questions and were very patient. We could not have asked for better customer service than what we received from Dawn, Emilie, Raleigh and Alex. Even today, they have followed up to make sure that everything is to our satisfaction.